Privacy policy

Privacy Policy

Last updated: May 26, 2026

Keira Tong respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from keiratong.com.

Information We Collect

When you visit our store, we automatically collect device information including IP address, browser type, time zone, and cookies. When you make a purchase, we collect your name, billing and shipping address, email, phone number, and payment details (processed securely by our payment provider).

How We Use Your Information

  • To fulfill orders, process payments, and arrange shipping
  • To communicate with you about your order, promotions, and updates
  • To improve our store, products, and customer experience
  • To detect and prevent fraud
  • To comply with legal obligations

Sharing Your Information

We share your information only with trusted third parties necessary to operate our business — including Shopify (our e-commerce platform), payment processors, shipping carriers, and analytics services. We do not sell your personal data to advertisers.

Your Rights (GDPR / Vietnam Personal Data Protection)

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict our processing of your data
  • Withdraw consent for marketing communications at any time

To exercise these rights, email us at hello@keiratong.com.

Cookies

We use cookies to remember your cart, preferences, and to analyze site traffic. You can disable cookies in your browser settings, though some features may not work properly.

Data Retention

We retain order and customer information for as long as needed to fulfill our obligations and comply with applicable laws (typically 7 years for tax and accounting purposes).

Children

Our store is not intended for individuals under 18. We do not knowingly collect data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.

Contact

For questions about this policy or your personal data, contact us at vuanhtu@aucouture.vn.